Sarah - Client Success Professional

SARAH CAMACHO

Cloud Engineer with a security focus

2+ yrs IT infrastructure | Client success professional | Building secure AWS systems

Bridging tech + people to solve real cloud challenges.

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CHARACTER BACKSTORY

ABOUT ME

Client-Success-Driven Cloud Engineer (AWS) with 2+ years in IT infrastructure and technical onboarding, I help businesses adopt secure, cloud-based solutions that people actually use.

👥 300+ Users Managed (Google Workspace Enterprise)
⚡ $100K Monthly Sales Generated (Parts & Service)
👩‍💼 5+ Years Combined IT/Client Success Experience
🚀 Multiple Industry Expertise (Legal, Construction, Cybersecurity)
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PLAYER SPECIALIZATIONS

WHAT I BRING TO EMPLOYERS

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Client Success & Technical Training

Track record in onboarding, training, and tech support that improves adoption & satisfaction.

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Cross-Team Collaboration

Coordinate between technical and business teams to ensure smooth, secure operations.

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Process Improvement & Documentation

Created SOPs, videos, and scripts to reduce inefficiencies and scale knowledge.

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Multi-Industry Problem Solving

Experience across legal, construction, and cybersecurity. I ramp up fast and solve real problems.

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QUEST LOG

EXPERIENCE

CURRENT QUEST (Jan 2024 - Present):
Client Success Engineer | Team Cymru - Full-time

Location: Lake Mary, Florida (Remote)

  • Train enterprise clients on cloud-based threat intelligence platforms
  • Collaborate with engineering teams on technical implementations
  • Monitor platform usage and identify optimization opportunities
PREVIOUS QUEST (May 2023 - Jan 2024):
IT Support Specialist | Cohen Law Group - Full-time

Location: Orlando, Florida (On-site)

  • Administered Google Workspace Enterprise for 300+ users
  • Managed cloud-based legal management platform and client collaboration tools
  • Managed network infrastructure and firewall configurations
EARLY CAREER FOUNDATION (2019 - 2021):
Technical Coordinator | Various Industries

Location: Orlando, Florida

  • Managed technical service operations and client account coordination
  • Supervised technical teams and ensured operational efficiency
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SKILL TREE

PROFESSIONAL SKILLS (PROVEN IN PRODUCTION)

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Client Success & Technical Training

300+ users managed

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Google Workspace Enterprise Administration

Full platform management

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Network Infrastructure

WAPs, switches, routers, VoIP

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Process Automation & Documentation

Training videos and system docs

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Cross-functional Team Coordination

Technical to business bridge

TECHNICAL SKILLS (CURRENTLY EXPANDING)

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AWS

S3, CloudFront, IAM

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Cloud Infrastructure

Learning Terraform, Docker

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Networking

Firewalls, Ubiquiti's UniFi systems experience

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Currently Pursuing

Security+, AWS Security Specialty

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ACHIEVEMENTS

CERTIFICATIONS

CURRENT:
🏆 AWS Cloud Practitioner
🏆 Cybersecurity Intermediate (New Horizons)
🏆 MEDDPICC Masterclass (MEDDICC Enable)
IN PROGRESS:
📚 AWS Security Specialty
📚 CompTIA Security+
TARGET 2026:
🎯 AWS Solutions Architect

STATUS: Always Learning!

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GAME LIBRARY

PROJECTS

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This Portfolio Website

Built with AWS S3 + CloudFront + Custom Domain

AWS, CloudFront

Demonstrates hands-on AWS cloud hosting and distribution

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More Cloud Adventures

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Learning Projects

As I complete them

In Progress

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PLAYER REVIEWS

TESTIMONIALS

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Unlocking testimonials... check back soon

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MULTIPLAYER

PROFESSIONAL LINKS

🔗 Medium
💻 GitHub
📺 YouTube
💼 LinkedIn
📍 Location: Florida (Remote/Hybrid)
🎯 Status: Seeking Cloud Engineering opportunities

⚡ Response time: < 24 hours

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EASTER EGGS

FUN FACTS

🎮 Gaming: Handheld Nintendo will always have my heart
💃 Hobbies: Salsa dancing, Toastmasters, Traveling
⚡ Energy: Naturally energetic (no coffee needed!)
🌴 Florida fact: Florida Man is real! If you live here long enough and you'll see sightings!
☁️ What I love about cloud: It's a skill that can greatly improve a business. I'm all about IMPACT BABY!
💪 Career inspiration: Someone believed I could succeed in this industry when I was career lost

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